IT offers live, online chat support

The University’s Instructional Technology Services now provides a live, online chat support for faculty or students who need technical help accessing or using their Blackboard accounts.

Chat support is available during regular business hours as well as from 7-10 p.m. on Sundays, Tuesdays and Wednesdays. Normal business hours are 7 a.m.-6 p.m. Monday through Friday.

UMKC Instructional Technology Service employees will support Moodle, Blackboard and Blackboard-related products such at Turnitin, Wimba, Tegrity, etc.

http://messenger.providesupport.com/messenger/umkc_blackboard.htmlThe live chat support link can be accessed at http://messenger.providesupport.com/messenger/umkc_blackboard.html or through the Blackboard login page.

For more information, contact ITS at its@umkc.edu or by phone at 816-235-6700. For assistance with email, passwords, and general computing questions, contact the Call Center at callcenter@umkc.edu or 816.235.2000.

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